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Introducing the Firmness Factor

We understand that when it comes to online furniture shopping, there’s a lot to offer. There’s beautiful and curated room sets, posed images and unparalleled variety. If there’s one thing you can’t do, however, it’s take a seat on the sofa that’s caught your attention. It’s at this moment where people may hesitate, needing to experience it for themselves before committing to their dream sofa. Wouldn’t it be handy if someone could do it for you and save you the trip? That’s why we’re delighted to introduce our brand new Firmness Factor rating system, which has been designed for clarity on those online furniture purchases so you can browse at ease.

 1/5 Cloudlike

On the left of our Firmness Factor scale, we have our 1/5 rating: Cloudlike. Comprising our most sumptuous, deep-seated sofas that you can sink right into and never want to leave. Sofas in our Cloudlike rating include our Lounge and Laurel ranges, engineered for enveloping softness and comfort. We characterise this rating by its luxuriously boneless appeal, contrasting the firmer sofas higher on the scale.

2/5 - Pillowy

Next up, one step into firmer territory is the “pillowy” rating, firmness factor 2/5. We consider sofas with this rating to have a similar appeal to their cloudlike counterparts, but with a little more structure. Some examples include our Galloway and Diana ranges. If you want something sumptuous but aren't keen on a completely cloudlike lounging experience and don't want to stray too far into firm territory, this rating sounds perfect for you.

3/5 - Medium

Our medium rating on the Firmness Factor scale strikes the perfect balance - not too cloudlike, not too soft. A great portion of our sofas fall into this category, as this rating has something for everyone. Our Herrington, Smart Sofa and Osaka ranges are just a few examples of the collections that come under this label, showing that while styles may differ, comfort remains. Halfway between resilience and softness, you'll find our Firmness Factor scale's medium rated sofas.

4/5 - Supportive

One step down from our firmest rating, our Supportive rating earns itself a 4 out of 5 on the scale. These sofas have been selected for this category due to offering sufficient support that lends itself to a firmer lounging experience, whilst still offering enough "give" or "bounce" to have a soft quality. Our Vesper, Simba and Emilia sofas are just some of the exemplary pieces with our 4/5 Supportive rating.

5/5 - Firm

Last but not least, our final rating is aptly named "Firm", with a 5 out of 5 rating on our Firmness Factor scale. If you're the sort of person who likes a lot of structure in your sofas, sofas with this rating will be sure to offer the best lounging experience for your tastes. Our Icon, Jordan and Tessa collections fit perfectly into this category, with highly supportive designs built for elegance and longevity.

Our Firmness Factor scale serves as a helpful guide that will be available on new ranges going forward, and we'll be retroactively add ratings to our existing sofas. If you're still keen to try the sofas for yourself before you buy, then good news! With 24 stores nationwide and pieces ready for your home within 7-10 days, it's never been a better time to shop with us.

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