Through the current situation, at NCF Living it has been key for us to keep the safety and well-being of our colleagues and customers our number one priority.
We are continually monitoring the guidelines from both the English and Scottish governments, along with Public Health England, and are committed to making the right decisions for our customers and staff.
Our customer service team are currently experiencing exceptionally high call and email volumes. Increased team members, processes and procedures have been put in place to make sure we are doing our very best to respond to all incoming requests as soon as possible, however, please bare with us as delayed response times may occur.
If you are thinking about contacting us, we strongly advise that you familiarise yourself on the below.
An update on our showrooms:
Following the recent government announcement, all of our stores are closed. However, please continue to place orders via our website.
You can place an order via our website or our sales hotline (0800 193 2676).
An update on our deliveries:
We are still fulfilling and delivering orders to our customers. Our customer service department will contact you direct to arrange delivery of your goods when available.
Please note: all orders will continue to be delivered, however, there may be limited services offered during these unpredictable times. Please also allow you order to take a little longer to be processed during the current circumstances.
Wanna pay with Klarna?
You've now got two options: you can pay now, or you can spread the cost of your orders over three payments with Pay Later in 3 with Klarna. Check out the details below.
Pay Later with Klarna
This option gives you up to 30 days to pay once your new stuff has been shipped. No fees, no interest, ever.
Pay Later in 3 with Klarna
Shop now and pay for your new stuff in 3 easy (and free!) instalments, taken monthly. No interest fees or late-payment charges – ever.
Remember to spend responsibly – sometimes splitting up payments might not always be the best option (just saying). Take a look at our FAQs for more information.
Klarna's Pay in 3 instalments credit agreements are not regulated by the FCA. Missed payments may affect your ability to use Klarna in the future. 18+, UK residents only. Subject to status. T&Cs apply. Check out Klarna's T&C's HERE.