Lifetime Guarantee on Sofa Frames

Durability Promised, Forever

At NCF Living, we are committed to delivering unparalleled quality in furniture, sourced exclusively from esteemed brands and revered manufacturers. Each piece in our collection boasts a lifetime guarantee on critical components, underscoring our promise of enduring excellence. The rest of our offerings come with a comprehensive 12-month warranty against manufacturing defects, ensuring your peace of mind. For those seeking added security, we offer an
optional accidental damage warranty, available for purchase at our store.

What’s Covered?

Upholstery products benefit from a lifetime frame guarantee.
Upholstery products also have a twelve-month guarantee on upholstered interiors and covering material, springs, mechanisms, and electrical components.
NCF Living lifetime frame guarantee is effective on orders placed on or after 11th December 2023 on purchases of upholstery products.

Terms & Conditions

All NCF Living products come with a minimum twelve-month manufacturing guarantee.
The frame refers to the structural support of the sofa only before the sofa is upholstered. This does
not include components such as springs, foam, or arm cards.
Upholstery products also have a twelve-month guarantee on upholstered interiors and covering
material, springs, mechanisms, and electrical components.
The lifetime frame guarantee does not cover wilful damage, damage caused by abnormal storage
conditions, accidental damage, negligence by you (or any third party), or any commercial or
institutional use.
Adherence to the instructions contained in our Care Guide or any written instructions provided with
the product on delivery is essential to maintain the lifetime frame guarantee.
In the event of faults or service issues, we reserve the right to attempt repair of the goods.
Unauthorised alterations or repairs by you without our prior written approval will void the lifetime frame guarantee.
Our lifetime frame guarantee does not affect your Statutory Rights.
Our lifetime frame guarantee is effective on orders placed on or after 11th December 2023 on
purchases of upholstery products.

Please note that “Lifetime Guarantee on Sofa Frames” does not cover normal wear and tear, misuse, or damage from accidents or improper care. For those seeking added security, we offer an optional accidental damage warranty, available for purchase at our store. Please consult with our knowledgeable staff for more details on how you can protect your investment with this premium coverage.