Lifetime Guarantee on Sofa Frames

Durability Promised, Forever

At NCF Living, we are committed to delivering unparalleled quality in furniture, sourced exclusively from esteemed
brands and revered manufacturers. Each piece in our sofa collection boasts a lifetime guarantee on structural frame,
underscoring our promise of enduring excellence.

What’s Covered?

  • Upholstery products benefit from a lifetime
    frame guarantee.
  • Upholstery products also have a twelve-month
    guarantee on upholstered interiors and covering
    material, springs, mechanisms, and electrical
    components.
  • NCF Living lifetime frame guarantee is effective on
    orders placed on or after 11th December 2023 on
    purchases of upholstery products. 
Shop Sofas with Lifetime peace of mind

Terms & Conditions

  • The frame refers to the structural support of the sofa only before the sofa is upholstered.
    This does not include components such as springs, foam, or arm cards.
  • Upholstery products also have a twelve-month guarantee on upholstered interiors and covering
    material, springs, mechanisms, and electrical components.
  • The lifetime frame guarantee does not cover wilful damage, damage caused by abnormal storage
    conditions, accidental damage, negligence by you (or any third party), or any commercial or
    institutional use.
  • Adherence to the instructions contained in our Care Guide or any written instructions provided with
    the product on delivery is essential to maintain the lifetime frame guarantee.
  • Our lifetime frame guarantee does not affect your Statutory Rights.
  • All NCF Living products come with a minimum twelve-month manufacturing guarantee.
  • Our lifetime frame guarantee is effective on orders placed on or after 11th December 2023 on
    purchases of upholstery products.  
  • In the event of faults or service issues, we reserve the right to attempt repair of the goods.
  • Unauthorised alterations or repairs by you without our prior written approval will void the lifetime
    frame guarantee.

Please note that “Lifetime Guarantee on Sofa Frames” does not cover normal wear and tear, misuse, or
damage from accidents or improper care. For those seeking added security, we offer an optional accidental
damage warranty, available for purchase at our store. Please consult with our knowledgeable staff for more
details on how you can protect your investment with this premium coverage.

Shop Sofas with Lifetime peace of mind